19
3
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Level2
22
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Bad service and dirty cutlery
2013-01-01 26 views
After new year countdown, I went with a few of my friends to this Swensen's outlet for a chilling session and supper. We were there around 2.00am and it was pretty crowded. We waited for 15 minutes for our seats. After my friends and I took turn to make our orders, the waiter repeated our orders but he did not note down what my friend had ordered. So, we had to tell him again. The food were pretty delicious I must say, but another thing bad was that the cutlery weren't clean. But we did not want
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After new year countdown, I went with a few of my friends to this Swensen's outlet for a chilling session and supper. We were there around 2.00am and it was pretty crowded. We waited for 15 minutes for our seats. After my friends and I took turn to make our orders, the waiter repeated our orders but he did not note down what my friend had ordered. So, we had to tell him again. The food were pretty delicious I must say, but another thing bad was that the cutlery weren't clean. But we did not want to make a fuss so we cleaned it using the serviettes provided for us. Most of the food came and we had finished them but one of my friends order wasn't serve yet. So we waited for a while more but it seemed that the waiter had forgotten to record down the order again. Few of my friends were pretty furious and wanted the service charge to be waived off, but we didn't made the request in the end.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-01-01
Spending Per Head
$15 (Supper)