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2013-09-08
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We were extremely disappointed with our visit to The Dunearn, both in terms of the food quality and especially so for their unacceptable service level.Upon entering, we were quickly ushered to our seats by a grumpy looking waitress who was rather impatient with us when we queried on some of the food items. Her answers were mostly a repetition of the information shown on the menu and provided little or no value-addedness to us.The starters were served pretty shortly but where's the bread?! This i
We were extremely disappointed with our visit to The Dunearn, both in terms of the food quality and especially so for their unacceptable service level.Upon entering, we were quickly ushered to our seats by a grumpy looking waitress who was rather impatient with us when we queried on some of the food items. Her answers were mostly a repetition of the information shown on the menu and provided little or no value-addedness to us.
The starters were served pretty shortly but where's the bread?! This is one item which should have been served almost immediately upon seated at any reputable fine dining restaurant. We found this rather strange and requested if we could have some bread to go along with the soup we ordered. And guess what, to our horror, the waitress actually replied, "NO BREAD" when we saw her serving a basket of bread to a Caucasian couple just moments ago. This is simply atrocious and we demanded to see the manager regarding this. The manager took some time to attend to us (with a cold basket of bread in hand) and came up with some lame excuse that the bread was not ready previously to pacify us, like seriously?!
Here's a snap shot of our orders that day. Don't be fooled by the visually appealing presentation as we found the quality to be befitting of the ambience and price we're paying for. Looks can be deceiving.
Iberico Ham, Cantaloupe Jello and Petite Salad
One of the better dishes served that meal. I found the salad and fruits jello to be pretty refreshing and complemented the ham well.
Chicken Gumbo
A disaster. The soup was quite salty with tiny bits of chicken skin (where's the meat this time round?!) floating in it. We were expecting something more hearty and were quite disappointed with what was served.
Baked Spatchcock with Red Wine Jus
A decent dish but nothing impressive about it. It somehow seemed slightly overcooked as the meat was tougher than usual.
Mullet Confit with Light Lemongrass Emulsion
The fish was well cooked but I could hardly taste any hint of lemongrass (one of my personal favourite scents) at all! This dish should have been more aptly named "Mullet Confit with Cream Sauce"...
Mango Mille Crepe with Chocolate Sorbet
Another disaster, period. The Mille Crepe was frozen and had this weird refrigerator taste which was a major turn off. The Sorbet was no much better as it was totally icy and hard. In retrospect, this dessert might just jolly well have been in cold storage for as long as we could image!
Overall, this will be our first and very last visit. Disappointing food plus frustrating service – couldn't image what more could go wrong!
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