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Level4
Full review - http://midas400.blogspot.sg/2014/11/dinner-at-hai-di-lao-hotpot-clarke-quay.htmlAnother birthday celebration with evil sista. This time, the birthday girl wanted to have steamboat. So here we are at the hugely popular upmarket steamboat restaurant chain from China. We visited the original branch at Clarke Quay.Take lift here to level 2This restaurant is well known for its extra services provided on top of premium quality food. Free snacks & drinks, manicure, magazines, kids playroo
Read full review
Full review - http://midas400.blogspot.sg/2014/11/dinner-at-hai-di-lao-hotpot-clarke-quay.html

Another birthday celebration with evil sista. This time, the birthday girl wanted to have steamboat. So here we are at the hugely popular upmarket steamboat restaurant chain from China. We visited the original branch at Clarke Quay.
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Take lift here to level 2

This restaurant is well known for its extra services provided on top of premium quality food. Free snacks & drinks, manicure, magazines, kids playroom etc. to ease the waiting time blues as queuing time can be long during peak periods.
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Waiting area
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Fruits, drinks & dessert
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Manicure service

We had a reservation, so we didn't get to experience those extra services and was ushered swiftly to our table inside.

The restaurant is quite dimly lit inside. Tables are generally smallish in size and not really catered for large group dining. Our party of 8 adults and 3 kids have to squeeze at one of these square tables. The space around the hotpot on the table is so limited that most of our food were not placed on the table but on a trolley at the side. Good thing is that the serving staffs were all quick to serve us whatever we wanted to cook. They even peeled the prawns and de-shelled cockles when we're ready to cook them.
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Mala & Chicken soup $22++

The restaurant provided a wide range of condiments and sauces to go with the food. Free flow starters, fruits and dessert are also offered at $4++ per pax. And free flow beverage (Liang teh, Sour plum juice & water) at $3++ per pax.
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Fruits & sauces
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Despite having a small table, we still ordered over 20 servings of fresh ingredient to be cooked in the hotpot. A glimpse of what we had for dinner...
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Pork belly slices $16++
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Beef slices $18++
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Fresh prawns $10++
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Luncheon meat $8++, Tender chicken $12++, Crispy fish skin $8++ & Crab sticks $8++
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Pork, Prawn & Sotong pastes $22++
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Enoki mushroom $7++, beancurd skin $6++ & quail eggs $6++
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Cabbages $4++ & Tanghoon $6++
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Fresh cockles $8++

We also had 3 portions of the Kungfu noodles 功夫面 $4++ where the staff would perform the pulling of flour dough into noodles by the table side. Photo taking time!
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The end product was super springy noodles that was a delight to eat...slurp!
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Kungfu handmade noodles $4++

At the end of the meal, we tried the fruits and soya pudding which were very delish. The serving staffs also presented a complimentary fruit platter for the birthday girl.
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Hai Di Lao definitely provided great services inline with their reputation. Serving staffs were always prompt and attentive to our needs, soup and drinks were constantly refilled, different size plastic bags to protect the mobile phones, aprons for diners, bag covers and hot towels whenever they saw a need to use them. They are always checking with us if we needed anything. Food wise, ingredients are undeniably fresh and of good quality with a huge variety to boot. Coupled with the unparalleled services (for steamboat restaurants), it was really worth the extra dollars paid.

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2014-11-10
Dining Method
Dine In