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Introduction
Founded in 2010, Old Street prides itself in being the local specialist in the preparation of ‘bak kut teh’, a well-loved traditional herbal pork ribs soup. With its unique East-meets-West approach, it has created its signature Old Street Dry Bak Kut Teh with freshly made You Tiao, served on a modular and extendable table with induction cooktop where you can make your orders over an iPad. As one of the largest Bak Kut Teh restaurant chains in Singapore with 16 outlets, you can now also find it in Indonesia, China, and soon, USA and Europe, bringing a piece of Chinese culture and heritage from the old streets of Singapore to the rest of the world.
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Above information is for reference only. Please check details with the restaurant.
The restaurant was newly opened in Sun Plaza and we decided to try it. We arrived at the restaurant just before the dinner crowd. The place was not crowded. But we patiently stood at the Wait To be Served queue, although there was empty tables with unclear cutlery around. In the end no people came to assist us and we walked to one of the unclear table. Requested for the menu from one of the staff, who just pulled out a drawer from the table and left. Turned out that the menu was on the ipad which none of us knew.Just as I was about to submit my order, a staff arrived with an order of pig's liver soup ($7.20++) and insisted that I had ordered it. I was furious with this attitude from the staff. After much fireworks, the bowl was removed.Soon the food started to be served. But cutlery was not served so we asked the staff for it, who just declared it was at the table. Turned out the cutlery was in a hidden compartment at the side of the table. Thank to the helpful customers from the neighbouring table. Turned out that they also faced similar experience when they first dining in here too.Remember to help yourself to the various sauces such as sliced chilli, minced garlic, chilli sauce, dark soya sauce, light soya sauce, and sesame sauce at the counter. None of staff care to advise us on it.The food arrived in batches with different printout. Take note of having sets. Ordered a Set B which turned out one of the dishes in set had not arrived even after a long wait. Told the staff who gave a disbelieve look.Set Menu B ($15++)Premium Loin Ribs($11.80 ala carte) + You Tiao($2 ala carte) + Beancurd($2.30 ala carte) + Rice ($0.80 ala carte)The meat on the rib was quite tender. Soup was average. Surprisingly the first dish to arrive, turned out to be the dessert - sweet cold beancurd. Last to arrive was the you tiao.Preserved Vegetable ($3.90++)Felt that it was overpriced. The dish was not stewed soft enough. Could not taste the sweetness from the vegetable.Braised Pig's Intestines ($8.50++)It was the worst dish in the whole meal. The intestines was bitter and not soften enough. A sign of not enough cleaning of the intestines being done. Awful dish to have.Mee Xian ($2++)The noodles was lumpy and powdery. Quite awful to taste.Braised Pig's Trotter ($10++)It was tender but still not to the melt in the mouth texture yet.Pig's Stomach Soup ($7.20++)It was average.Sour Plum ($2++)It was served hot without ice. Tasted ok.With another bowl of rice ($0.80++), total bill was $58.10 which I felt was overpriced. Overall the food was awful. The service was the worst kind. Furthermore there was GST and service charge when one was expected to walk to the cashier to make payment oneself. The queue at the cashier was quite long too. Didn't think of visiting this place in the near future.
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