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2014-02-03 21 views
Sisters and I decided to have an early pre- Chinese New Year gathering with a couple friend. We decided on japanese cuisine so we chose Ichiban Boshi located at Centrepoint, Somerset. It is a walking distance from Somerset MRT station. We arrived around 7pm and we able to get a seat immediately. Restaurant was not full house and there are seats at every part of the restaurant.We are seated at the end corner of the restaurant which is able to fit 6 pax of us. Menu was served the moment we are sea
We requested the staff to clear the tables before we order Yu Sheng. The staffs are not attentive at all and we need to get attention to get them to clear the tables before we placed our order for Yu Sheng. We told the store manager to clear the tables and refill the tea but she wasn’t really paying attention on what we told her. So, when the young lady came to refill our tea, we told her again. Finally, a young lady staff cleared the tables all by herself and get our order processed. Overall dinner services are quite disappointing. So, I wrote an email to highlight on the issues above. They came back with explanation and apologize on the staff services and food quality.They also replied on the actions taken upon my email and closed the case. I hope that the services in this particular outlet will improve and noted on our feedback.
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