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2013-10-21
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What a put off lunching at Hansang Novena. This is the first korean restaurant that does not top up kimchi because we ordered lunch promotion items.It started when I requested to the manager to top up our kimchi. He looked over my table, and saw my wife was having the ginseng chicken soup which is for lunch promotion. He just told us flatly we are not entitled to because we are having the lunch promotion. I was puzzled as i ordered my set from the main menu but before I could make further clar
It started when I requested to the manager to top up our kimchi. He looked over my table, and saw my wife was having the ginseng chicken soup which is for lunch promotion. He just told us flatly we are not entitled to because we are having the lunch promotion.
I was puzzled as i ordered my set from the main menu but before I could make further clarifications, he hurried to take the order for another table.
I then signalled to another waiter for kimchi but when I saw him taking the kimchi over, the manager stopped him.
Upon clarification, I was told the set I order was also lunch promotion..
I spent over 40 dollars and don't think we should be penalise by our orders. After all, how much can I small plate of kimchi costs?
Things just went downhill. My coffee were not served despite me requesting for 3 times. The manager just brushed me off on my 3rd request saying it's coming. I then saw him going over to the counter to ask them to prepare my coffee!
Having said that, my wife still enjoyed the soup.. But service does counts a lot. I am definitely not patronising here again!
Good thing I am not Gordon ramsay, else I am pretty sure he will get the four letter word...
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