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extremely bad service. unreliable reservations
2012-09-22 141 views
i have been to song of india many times in the past and was looking forward to bringing my parents for a special event this weekend.i made a reservation more than 1 week ago and was suddenly told by the manager on friday night when i called to confirm my reservation that they had not made the reservation. they did not even have the courtesy to call me back and then said that it was now full.this is extremely bad customer service and the reservation system is completely unreliable. i would not r
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i have been to song of india many times in the past and was looking forward to bringing my parents for a special event this weekend.

i made a reservation more than 1 week ago and was suddenly told by the manager on friday night when i called to confirm my reservation that they had not made the reservation. they did not even have the courtesy to call me back and then said that it was now full.

this is extremely bad customer service and the reservation system is completely unreliable. i would not recommend this for a special event if you need to be 100% sure of your reservation.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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2012-09-22