12
6
0
Level4
2013-04-24 97 views
I think this outlet can work to improve their service when there is a lot of people in the restaurant. i went there at dinner time and ordered their gyoza set. their gyoza set include ten pieces of gyoza, two pieces of chicken karage, one bowl of rice and one bowl of soup. after waiting for some time, my ten pieces of gyoza arrived. i waited for about 10 minutes and i asked a waiter for the rest of the food, another 5 minutes passed and the two piece chicken karage came. the rice and soup was no
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I think this outlet can work to improve their service when there is a lot of people in the restaurant. i went there at dinner time and ordered their gyoza set. their gyoza set include ten pieces of gyoza, two pieces of chicken karage, one bowl of rice and one bowl of soup. after waiting for some time, my ten pieces of gyoza arrived. i waited for about 10 minutes and i asked a waiter for the rest of the food, another 5 minutes passed and the two piece chicken karage came. the rice and soup was no show for the subsequent 10 minutes. i asked the same waiter and he was kind of lost what the set meal included. i was kind of annoyed so i directly flagged down the manager and told her that the rice and soup had not come. the manager disappeared into the kitchen for a good 10 minutes before coming out with the rice and soup. by then the gyoza and chicken was cold and the skin of the gyoza was a little hard. they need to improve product knowledge i guess.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Spending Per Head
$11 (Dinner)
Recommended Dishes
  • Gyoza Set