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2013-04-14
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Fish & Co. recently launched a new menu featuring "The Best Fish & Chips From Around The World"! Sure enough there was a wide selection of Fish & Chips - using different varieties of fish and also different cooking methods. Unfortunately, a number of their dishes were not available on that day.The restaurant was relatively empty but the service was TERRIBLE! First, what I had wanted to order initially was not available. Then when I knowingly picked another dish which was also supposedly not avai
Fish & Co. recently launched a new menu featuring "The Best Fish & Chips From Around The World"! Sure enough there was a wide selection of Fish & Chips - using different varieties of fish and also different cooking methods. Unfortunately, a number of their dishes were not available on that day.
The restaurant was relatively empty but the service was TERRIBLE! First, what I had wanted to order initially was not available. Then when I knowingly picked another dish which was also supposedly not available, the staff still placed my order in, only to come running back minutes later to tell me that it's also not available. Next, since we ordered 3 sets of same meal, we placed our orders together for convenience but the staff still had to ask us repeat our orders individually. We must have repeated ourselves more than 5 times to get our orders in. What should have been a very simple order lasted more than 10-minutes.
The meal came with a drink, soup of the day and a main. Since the Arctic Fish & Chips were not available, I opted for the Grilled Salmon instead which comes with a choice of 2 sides. The meat was just your average grilled salmon - nothing special about it worth mentioning.
Anyway, the bad service saga did not just stop there. When we asked for the bill, it came as a huge mess! Most of the items billed were wrong. There was even "Arctic Fish & Chips" in the bill even though it was not available. And when the bill came back a second time, it was still wrong. So we had to state our orders yet ANOTHER time. *rolls eyes* How complicated can 3 lunch sets (1 drink, 1 soup, 1 main) get? I seriously do not understand how they can get such a simple order so wrong.
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