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2011-12-30
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It is a great idea to visit Swensens on a weekday as the current promotion gives a choice of free dessert (sundae/milkshake) with every main course ordered. However, for some reason, service in Swensens is very very slow. I don't think they are understaffed. They have many waiters in the restaurant and at times they just stand around with nothing to do and are not very prompt in serving/refilling water. I noticed food takes a long time to cook/prepare at Swensens, which is the main reason for sl
It also seems there is only one staff in charge of making desserts, which is rather ridiculous since Swensens is having this main course + dessert promo and practically all the customers ordered sundaes. The rate they churn out sundaes for all the customers, especially when everyone finishes their main course around the same time, is unacceptably slow.
So if you have a lot of time and patience, a weekday lunch set meal at Swensens is worth it for a main course + dessert, but the waiting time is really a big put off.
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