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This is helookittygirl .
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helookittygirl  Level 1
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Unacceptable Service Cry Nov 23, 2019   
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Categories : Japanese | Buffet

Please avoid this restaurant

My friends and myself visited this place on 22 Nov Fri for a bday celebration but was very disappointed with their food selection and customer service. 

Not only their food selection were not anywhere close on what were shown on their webpage. Their staff were very rude to us as well. 

At exactly 10pm, a man came to our table and told us rudely that he need to do housekeeping. 

Realising that it is their closing time, we wanted to quickly take out our bday cake and requested nicely from their lady waitress Ruby to clear our table in order for us to quickly take some bday photo. 

Instead of being helpful, she rudely told us off that its approaching 1030pm and they are closed at 10pm. 

We looked at our watches and its only 1005pm. Ruby even challenged us to complain her to her management. 

In the end, we ignored her and moved to another table and we left the premise at 1020pm. 

Please avoid this place if u want to be treated decently as a paying customer.

Jessica


https://www.tripadvisor.com.sg/ShowUserReviews-g294265-d3856270-r728215765-Kiseki-Singapore.html#
 
Table Wait Time: 5 minute(s)


Date of Visit: Nov 22, 2019 

Celebration:  生日 

Spending per head: Approximately $46(Dinner)

Other Ratings:
Taste
 3  |  
Environment
 4  |  
Service
 1  |  
Clean
 3  |  
Price
 3

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