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2013-04-24
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After the pleasant experience I had from my last visit, i chose this place out of all the restaurants in Novena to celebrate my friend's birthday only to leave with extreme regret. We went there at the time they just open for dinner. We were the ONLY ONES in the entire restaurants. As we both had pretty large bags, we asked the waitress if we could sit at a larger table. She said "No!" cos it will be very crowded later. She already said LATER, NOW there was no one around. ONLY US. It was not as
Since it was my friend's birthday, we decided to order more food. We ordered a Large Chicken Hotpot (they have three sizes) and a small Beef Hotpot. On top of that we ordered a glass of cold green tea each. When they placed the hotpot holder on the table, it was already very cramp. I again asked the same waitress if it would be too CRAMP since we ordered the food enough for at least 3 to 4 people but she STUBBORNLY insisted that it was fine and continued to want us to remain at this tiny table.
When both the Large Pot and Small Pots came, true enough it was SO CRAMP. We barely had place to put our drinks in fear we might knock it over. the movement to take the food from the pots was also limited as it was just too cramp. We were three quarter finishing our food and there was nobody coming. the restaurant was empty with all the larger tables EMPTY and here we were like cramp in the tiny space. only when we were finishing up our last bit of food, an elderly couple came in and they too were cramp into the same tiny table as us. the lady asked the same INFLEXIBLE waitress if they could get a larger table and she continued her stubborn ways of rejecting them. CANT THIS WAITRESS SEE IT, US CUSTOMERS JUST WANT TO EAT MORE COMFORTABLY. not to mention this restaurant serves hot pot which means the pot in front of you is lighted and hot and if it is too cramp, it would be dangerous and we could burn ourselves accidentally.
The food is undeniably good, the gravy was thick for both the chicken and the beef and the broth they add to the hotpot when the gravy dries up is also nice. the beef was tender and you hardly need to chew. the beef ball was very springy too. I appreciate such good food, but for such uncomfortable environment and poor service from the stubborn waitress, it is kind of turn off. Price wise, it was not very cheap either, our bill came up to around $50 to $60 plus. this price can get you a much more comfortable environment.
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