Read full review
2014-01-20
13 views
My friends introduced me a cafe near the city, my boyfriend, a couple of friends and I decided to try it out. To my disappointment, it was a not very nice experience. I will not introduce anyone to visit this cafe. Bad service and cold food. When we arrived Holland Village, the cafe is pretty near the carpark, about 3 minutes walk. you'll definitely spot the backdoor of d'Good Cafe. It's a 3 storey tall building, with very nice and vintage decorations. This depicts the back door stairway to the
When we arrived Holland Village, the cafe is pretty near the carpark, about 3 minutes walk. you'll definitely spot the backdoor of d'Good Cafe. It's a 3 storey tall building, with very nice and vintage decorations.
This depicts the back door stairway to the cafe. The main floor of the cafe is at the second level. The cafe is full of people queuing along the pathway waiting to take their orders. I was wondering if there were enough seats. It's so packed till the third level and we decided to sit on the alfresco area. It was pretty hot as it's late afternoon, about 3pm.
Once again, the deco was okay however, for that whole place, there was only one fan. It did not face my direction and I was perspiring when I'm having my food. Next, we were not attended by the staff and we have to head back to the 2nd level to take the menu. Pathetically, 7 of us have to share one menu & we were really famished as we did not have our breakfast or lunch. Hoping to have a great brunch but not as what we expected. So we tried to shared the menu and realised the choices are really limited and the drinks are not in the menu. We walked down and ask for the menu however, the staff got us to see the board where the drinks menu were at. We have to make phone calls to our friends and tell them everything on the menu, luckily it was a short menu with not many choices of drinks.
So we ordered and was given a timer ringer to collect our food later on when it's done. Next, I was looking for a washroom, I couldn't find it till I went up to the third level and I asked a staff, where is the washroom. Pathetically, there was only 1 washroom which is next to the alfresco sitting area.
One of my friend who collected the drinks and did not count how many drinks were there and she missed my drink. So I head down with the receipt to ask for my drinks. The staff told me to wait for 2 minutes, fair enough. I was looking at how she did my Mocha Frappe and when she reach for the cup, the cup dropped on the floor. I was hoping that she will get a new cup instead of using that cup. To my surprise, she picked it up, quickly rinse it and she placed the Mocha Frappe into the cup. The other colleague of her offered her a new cup but she said, it's okay. Well, we are looking at hygiene when it comes to F&B right?Fair enough, I wont wished to argue so much so I went back to my seat and realised she gave me chocolate cream instead of mocha frappe. Goodness, I was very frustrated as the weather is so hot, we didn't have enough fan and I have to rush down to get my drink again.
I went down and told her she gave me the wrong drink very nicely. Backfired. She gave me the attitude by asking me, how many drinks are not served. I told her that everything is served except this Mocha Frappe which you have done it wrongly. Being very pissed, she took 10 minutes to get my drink done. Fair, again, I won't want to make things ugly.
When I went back to my seats again, my boyfriend told me, his chocolate cream sizing was wrong as we order Large and they gave us Medium. I'm sorry but this time I got really angry and went down again. I looked at her in the eyes, and said how many wrong orders you guys have done. While waiting for my Mocha Frappe, I seen many orders given wrongly, orders not being done hence the long queue was there. So I told her, this is a wrong size, we paid $7.50 instead of $6 and this size is what we get? She got pissed too, asking us how many drinks we got again. Well, orders are taken by you guys, it's your responsibility to get it done right and also, when you have done an order wrongly, it's not the customer's fault. I've been very patient. So after repeating twice the story, she finally understood and made us the right size of chocolate cream again. Since our order were ready, we stood there and waited.
Egg Benedicts, it was alright. But it wasn't that hot when served hence it don't taste that good.
Homemade meatballs marinara, pasta was served really cool and I got sick of the meatballs after having 3 bites of it. Not a very good choice.
Bacon Carbonara, It can be better if they put in more effort to make the spaghetti softer and the sauce not that thick and creamy. It's overly done. My boyfriend was pretty upset with it.
Maple Sea Salt Cheesecake, this is probably the best of the whole brunch. The cheese cake is pretty soft and it melts in your mouth, the taste of it should be a little sweet and salty at the same time however it's a little too salty. It can be better.
The total amount, which I would say it's not very worth the price we paid. & did I mentioned that we didn't finish any of the food.Post
