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2012-06-21
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We have booked 5 e-vouchers online and make reservation on 16th June 2012 for 5pax at Yummy Chopsticks at 6pm.On the actual day morning, two more friends decided to join us for dinner and didn't mind paying the actual price. My friend called Yummy Chopsticks to book for the additional of 2pax BUT there was no response.We arrived at the venue at 6.10pm and requested for a bigger table as we have 7pax instead of 5pax. This China waitress turned us down flatly citing that the big tables are being
On the actual day morning, two more friends decided to join us for dinner and didn't mind paying the actual price. My friend called Yummy Chopsticks to book for the additional of 2pax BUT there was no response.
We arrived at the venue at 6.10pm and requested for a bigger table as we have 7pax instead of 5pax. This China waitress turned us down flatly citing that the big tables are being reserved. We told her that we tried calling to inform them of the additional of 2pax, but she told us that we should call the handphone instead of the restaurant telephone number. She suggested that she could put a small table to join the table that was reserved for us (the 5pax) and squeeze all 7pax around the table.
Our stand point is, there were vacant 5 tables meant for 8pax, why can't she let us have one and let us eat in comfort? However, the waitress refused us and insisted that all 5 big tables were reserved. I am utterly disappointed with
the inflexibility and unfriendiness staff and manager for not being able to accede to a customer's request.
Therefore, we demand Deal.com for the refund for the 5pax that we had paid for.
張貼