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2013-03-20
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Had one of the worst Dim Sum experience ever in Singapore - this restaurant might serve half decent food but their service is a total disgrace. We had a lunch reservation on a Sunday - The whole experience is nothing other than constant pressure and harassment from the staff:- Within 2 minutes of sitting down 3 different waiters/waitresses drop by asking us if we are ready to order - Our order sheet is curiously marked with Chinese words "Hurry" - Our order (about 8-9 dishes) was remarkably deli
We had a lunch reservation on a Sunday - The whole experience is nothing other than constant pressure and harassment from the staff:
- Within 2 minutes of sitting down 3 different waiters/waitresses drop by asking us if we are ready to order
- Our order sheet is curiously marked with Chinese words "Hurry"
- Our order (about 8-9 dishes) was remarkably delivered to us all in the space of 5 minutes - some end up stacking on top of each other while others are left there getting cold
- 30 minutes into lunch one of the waitress drop by and ask whether we would like dessert - we politely declined at the time for the obvious reason that we are still in the middle of our dim sum
- 5 minutes later (and we are obviously still eating) one of the waitress drop by and offered to pack our food in doggie bags
- Another 5 minutes later one of the waitress walked by and took our papers and order sheets away without asking
- Then comes another waitress who eagerly offered to clean up our plates and basically clean up the whole table
At this point it's clear to us what they are trying to do - though we are really puzzled as we didn't see any queues outside of the restaurant and we have merely been there for 40 minutes or so
- We asked for the bill - one of the waiter half acknowledged - 7 minutes gone by the bill never came
- Have to ask another waitress for the bill again - finally ending this miserable lunch
Imperial Changi should be ashamed of their services - this is definitely one of the worst dim sum experience i ever had in Singapore
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