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2012-07-06
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I was at the Cookaholic and saw how the service staff attitude towards the two ladies customers.When the two ladies asked for more chilli, an old service staff especially raised her voice of discontentment, grumbling :"So.. Troublesome!!" towards the lady customer which I thought it was not necessary. It seemed like all staff - 3 or 4 of them, were busy doing their cleaning chores, and yet there were only 3 customers at that time (including myself).Not attending to customers and yet yelling at
When the two ladies asked for more chilli, an old service staff especially raised her voice of discontentment, grumbling :"So.. Troublesome!!" towards the lady customer which I thought it was not necessary. It seemed like all staff - 3 or 4 of them, were busy doing their cleaning chores, and yet there were only 3 customers at that time (including myself).
Not attending to customers and yet yelling at the lady customers that they did not have the chilli. I felt the service was very poor and it was embarrassing for the customer to be yelled at. At all time, all food establishment should be ready to serve food with condiments.
Such a poor service and attitude will deter me to go back and eat there. Although the price and food quality are good, it is definitely not a sight you like to see an old lady throwing her weight at customers. I personally will not go back there again.
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