Cold Stone Creamery (Somerset)

CEIL JOVEN

Level4

1.4K

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I have always been a supporter of Cold Stone Creamery. I started eating it when I studied in US and a few times in Taiwan too. And, i was extremely looking forward to the opening of a Cold Stone Creamery outlet in Singapore.

I went on a Saturday, it was a raining day and perhaps so, the cafe was rather quiet, i did not even have to queue at all.I went ahead to order a Coffee Lover in a gotta-have-it size and wanting it to be in a waffle cup. I expected the ice cream to be in a round ball shaped and nicely placed in the waffle cup. I was rather disappointed when i gotten mines in a distorted and a little too tiny waffle cup, and worst, the ice cream started to melt even before my first mouthful. I really would like to question on the part of quality control, i have never gotten such an ugly looking waffle cup and ice cream to be in such a state in my many years of Cold Stone experience.

I do understand the weather is a little more humid in Singapore as compared to US and Taiwan but i doubt this was the reason. It was raining on that day, and i was sitting in their air conditioning cafe. It might have something to do with their technique in mixing the ice cream. I did make certain observations on the process of how the ice cream was mixed and i do think their staffs need a lot more practices to make it perfect and at the moment, some of them are not quite there yet.

When i made my order, the staff did not even asked me for the preferred size and they did not ask whether i want it to be in a cone, a cup or a waffle cup. He went ahead to make it after gotten my order.

I think i would rather stay away from Cold Stone Creamery for now and perhaps i would try again in 6 months' time.

First experience at Cold Stone Creamery was a disappointing one. Perhaps i was just pure unlucky on that day.

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)

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$11.10

myingz

Level3

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Went to Cold Stone Creamery because my friend wanted to try the ice-cream from this new ice-cream outlet that just opened in Singapore and also, I was curious about their ice-cream flavours. As this was our first visit, we didn’t know how to order and what to order as prices were not stated on their wall menu. The staff helped us by recommending one of their most ordered signature creations, the Chocolate Devotion ($7.90). There were two types of waffle baskets to choose from: Plain ($1) and Chocolate ($1.50).

I watched as she put Chocolate Ice Cream, Chocolate Chips, Brownie & Fudge on the cold slab and started mixing all the ingredients together. Finally, she flipped the ice-cream into the air and scooped it into the plain waffle basket. The ice-cream was great, and I especially enjoyed those scoops with pieces of mashed brownie. It’s a sinful treat, but worth savouring!