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2013-10-25
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After hearing about the many great reviews on TV and social media, I decided to make reservations for a box of 9 lava cakes as a unique cake to celebrate my sis's birthday. I called them 2 days in advance to make the order and providing my preferred choice of flavours and they returned the call indicating that they have noted my preferences.On the day itself, I went to collect the cakes but apparently there were only 5 flavours and I had no choice but to choose from the flavours I initially did
On the day itself, I went to collect the cakes but apparently there were only 5 flavours and I had no choice but to choose from the flavours I initially did not wanted. I was quite disappointed with regards to this incident. After writing in to them, the Smoulders Team was very kind to provide me with a complimentary box of lava cakes and even advised me when I should collect the cakes in order to have the most flavours. (Psst, that day would be Wednesday - Thursday)
Really kudos and thumbs up to their service recovery.
With regards to the cake, it will make you go "Mmm!" The freshness of the cake, the richness of the ingredients really shapes up how gorgeous this cake is. I really like how creative the chefs are, constantly coming up with new, colourful cakes to add on to their line of lava cakes.
This is definitely a 'will-return' experience that I am looking forward to!
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