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2014-09-25 159 views
Had pleasant dining experience at Nara Restaurants in Bangkok and Singapore but this visit made me decided to boycott this Nara outlet for good. The restaurant was busy when we visited at lunch but it was certainly not understaffed. So there was no excuse for the lack of hospitable service usually extended to customers at Thai restaurants. We had to ask twice before we were served iced water and when we asked for chilli sauce and sliced chilli padi the  waiter brought the condiments without prov
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Had pleasant dining experience at Nara Restaurants in Bangkok and Singapore but this visit made me decided to boycott this Nara outlet for good. The restaurant was busy when we visited at lunch but it was certainly not understaffed. So there was no excuse for the lack of hospitable service usually extended to customers at Thai restaurants. We had to ask twice before we were served iced water and when we asked for chilli sauce and sliced chilli padi the  waiter brought the condiments without providing any saucers. Always ready to put up with crappy service if the food is good, we remained in good spirits but we're let down huge time.

The set lunch remains at $13.90++ but now does not come with soup or salad and a choice of beverage. A scoop of mango salad or pomelo salad for $3.90++ and a scoop of ice cream for the same add on price. Here is their signature Nara Thai Boat Noodles (see self explanatory photo) which was served with a deep fried chicken wing hacked into four pieces. If Nara Ion had a change of chef or the recipe for the dish that made the restaurant famous had recently been tweaked, it was a change for the worse. The soup was clear and tasteless. The pork balls were replaced by frozen fish balls that had a faint fishy smell. The minced pork had not been marinated, was overcooked and appeared as unappetizing clumps. Even fishball bak cho mee from a hawker stall or cooked by China staff at a food court looks and tastes better than what I was served at Nara Ion. I will leave it to my makan kaki to review his set lunch of Thai fried rice and his side order of pomelo salad. The side dishes are not worth the trouble, neither was the so called Boat Noodles that I was served that weekday.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2014-09-23
Waiting Time
5 Minutes (Dine In)
Spending Per Head
$25 (Lunch)