Openrice Limited (“Company”) pledges to meet fully with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong. In doing so, the Company will ensure compliance by its staff to the strictest standards of security and confidentiality in respect of all personal information and data submitted by users via OpenRice.com and its sub-domains (collectively, “Sites”) and the Company will not release such information to anyone without the prior consent of the relevant user(s) of the Sites (whether registered or not) (“User(s)”) except to the authorized persons listed under paragraph 3 below”.
In the course of using the Sites, Users may disclose or be asked to provide personal information and/or data. In order to have the benefit of and enjoy various services offered by the Sites, it may be necessary for Users to provide the Company with their personal information and/or data. Although Users are not obliged to provide the information and/or data as requested on the Sites, the Company will not be able to render certain services on the Sites in the event that Users fail to do so.
The Company’s purposes for collection of information and data on the Sites include but not limited to the following:
If the User is under the age of 13, the Company would strongly recommend him/her to seek prior consent from a person with parental responsibility for him/her, e.g. parent or guardian, who may contact the responsible personnel of the Company at email@example.com for registering the User as member of the Sites.
The Company strives to only collect personal data which are necessary and adequate but not excessive in relation to the purposes set out hereinabove.
If the Company requires the use of Users’ personal data for a purpose other than those set out hereinabove, the Company may request the Users’ prescribed consent to the same. If User is a minor, the prescribed consent should be given by his/her parent or guardian.
The Company may collect personal information and/or data about a User such as his/her name, log-in ID and password, address, email address, phone number, age, sex, date of birth, country of residence, nationality, education level and work experience that is/are not otherwise publicly available. Occasionally, the Company may also collect additional personal information and/or data from a User in connection with contests, surveys, or special offers.
Only duly authorized staff of the Company will be permitted to access the Users’ personal information and data, and the Company shall not release such personal information and data to any third parties save and except for the circumstances listed out under the Paragraph 3. entitled “Disclosure or Transfer of Data”.
The Company agrees to take all practicable steps to keep all personal information and data of Users confidential and/or undisclosed, subject to the following.
Generally speaking, the Company will only disclose and/or transfer Users’ personal information and/or data to the Company’s personnel and staff for the purpose of providing services to Users. However, the Company may disclose and/or transfer such information and/or data to third parties under the following circumstances:
Personal data collected via the Sites may be transferred, stored and processed in any country in which the Company or its affiliates operate. By using the Sites, Users are deemed to have agreed to, consented to and authorized the Company to disclose and/or transfer their personal information and data under the circumstances stated above, as well as to any transfer of information (including the Information) outside of the Users’ country.
The Company and its affiliates may from time to time send to members and Users of the Sites newsletters, promotional materials and marketing materials based on the personal information and data that they have provided to the Company. The Company may use Users’ data in direct marketing and the Company requires the Users’ consent (which includes an indication of no objection) for that purpose. In this connection, please note that:
Suitable measures are implemented to make available to such members the options to “opt-out” of receiving such materials. In this regard, Users may choose to sign up or unsubscribe for such materials by logging into the registration or user account maintenance webpage, or clicking on the automatic link appearing in each newsletter/message, or contact the Customer Service Representative of the Company at (65) 6896 8688 or email to firstname.lastname@example.org.
Any User is entitled to request access to or make amendments to his/her own personal information and data kept with the Company by contacting the Customer Service Representative of the Company at (65) 6896 8688 or email to email@example.com.
In the event that a User wishes to access or amend his/her personal information and data, the Company may request him/her to provide personal details in order to verify and confirm his/her identity. HKID card number or passport number or business registration certificate number cannot be amended unless such data is proved to be inaccurate. The Company is required to respond to a User’s requests within 40 days of his/her request and will endeavor to do so wherever possible.
The Company does not collect any personally identifiable information from any Users whilst they visit and browse the Sites, save and except where such information of the Users is expressly requested. When Users access the Sites, the Company records their visits only and do not collect their personal information or data. The Sites’ server software will also record the domain name server address and track the pages the Users visit and store such information in “cookies”, and gather and store information like internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data in log files. All these are done without the Users being aware that they are occurring.
The Company does not link the information and data automatically collected in the above manner to any personally identifiable information. The Company generally uses such automatically collected information and data to estimate the audience size of the Sites, gauge the popularity of various parts of the Sites, track Users’ movements and number of entries in the Company’s promotional activities and special events, measure Users’ traffic patterns and administer the Sites. Such automatically collected information and data will not be disclosed save and except in accordance with the Paragraph 3 entitled “Disclosure or Transfer of Data”.
The Sites may provide links to other websites which are not owned or controlled by the Company. Personal information and data from Users may be collected on these other websites when Users visit such websites and make use of the services provided therein. Where and when Users decide to click on any advertisement or hyperlink on the Sites which grants Users access to another website, the protection of Users’ personal information and data which are deemed to be private and confidential may be exposed in these other websites.
The security of Users’ personal information and data is important to the Company. The Company will always strive to ensure that Users’ personal information and data will be protected against unauthorized access. The Company has implemented appropriate electronic and managerial measures in order to safeguard, protect and secure Users’ personal information and data.
The Company uses third party payment gateway service providers to facilitate electronic transactions on the Sites. Regarding sensitive information provided by Users, such as credit card number for completing any electronic transactions, the web browser and third party payment gateway communicate such information using secure socket layer technology (SSL).
The Company follows generally accepted industry standards to protect the personal information and data submitted by Users to the Sites, both during transmission and once the Company receives it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while the Company strives to protect Users’ personal information and data against unauthorized access, the Company cannot guarantee its absolute security.
Once the Company has obtained a User’s personal information and/or data, it will be maintained securely in the Company’s system. Subject to legal requirements, the personal information and/or data of Users will be retained by the Company after deactivation of the relevant service until the User requests the Company in writing to erase his/her own personal information and/or data from the Company's database or to terminate his/her membership of the Sites.
For any query, please contact our Customer Service Representative at (65) 6896 8688 or email to firstname.lastname@example.org.