SteakOut (Closed)

Item: SteakOut
Rating: 2
Author: iamfelice

2.5

6 Reviews

Taste

Decor

Service

Hygiene

Value

City Hall

$11 - $20

American Steaks and Grills Restaurant

iamfelice

Level1

Read full review

I waited 1+hrs for steak broccoli and fries because they forgot my whole meal and my fries. When I finished the steak, my fries still hasn't been served. I cook a lot of steak and know that 300g of steak takes about 8 mins. 200g should take even less. Considering they pre-made all the sides ahead of time, to toss on to dishes, there's no reason why I Waited that long. When I was tired of waiting I got up and asked if I could get a complimentary drink for the bad service. The lady replied I gave your fries to someone else. I'll get you yours now. First, that's not my problem, that's your shortfall. Second I have no more appetite to eat at 9:xx having arrived at around 7:45. She rushed to the kitchen to get fries and takeaway container and insist I take it for later and it will still taste good. She insisted they'll still be good for later because they're so hot now. I declined to which she gave me broccoli instead because she said she can't "rig" the system. Bull. Hence the pathetic sad bowl of minimal serve of broccoli. So disappointed and will never go back.

The water has a waxy chapstick aftertaste and the steak is just average. Betterfields has better service and steak and sauce at the same price. SteakOut was a disappointment and am never going back. That's just no way to do business. What a waste of my valuable time.