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2011-03-28
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Service is super bad. They can hardly understand what you want to order. When you request for something, it's like u owe them a million dollar.. When serving, they put the bowl so hard that it gives a loud bang.I ordered their promo set, my drinks and main course was server after about 10 mins.. After finishing my main course, my carrot cake is still not served which is 15 min after my main course is served.. When asked, say they will check. After 5 min, they say that they are preparing..ano
When you request for something, it's like u owe them a million dollar..
When serving, they put the bowl so hard that it gives a loud bang.
I ordered their promo set, my drinks and main course was server after about 10 mins.. After finishing my main course, my carrot cake is still not served which is 15 min after my main course is served.. When asked, say they will check. After 5 min, they say that they are preparing..another 15 min.. I asked again.. They say they check..another 5 min later..they say they are preparing.. 5 min later, I request to cancel the order.. They say it's ready.. Ok fine, since it's ready.. I request it to be packed.. After 10 min, the person who just came in and order, their carrot cake was serve.. And I am still waiting.. I go to the counter and tell the supervisor that I want to cancel. She say that if I cancel and pay individually for my food it will be more expensive.. I say it's ok..I'll just pay. She insisted to pack my food and say they'll pack it now.. The carrot cake came out pIain and tasteless.. Waste of time waiting.. Supervisor do not know how to handle the situation..and shows a attitude..
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