Charcoal Thai (已結業)

Item: Charcoal Thai
Rating: 3
Author: cptslowyeo

5 食評

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衛生

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實龍崗上段

$21 - $30

泰國菜火鍋燒烤自助餐餐廳

cptslowyeo

等級4

479

Located next to MAD Jack Cafe is this newly opened Charcoal Thai at NEX, they moved here from Kovan last friday, 28th May 2015. You would think that since they upgraded to a more popular location that their business is doing well. Unfortunately, when I visited on Vesak day, I was told by a local staff that more than half their menu wasn't available, due to a supplier choosing not to deliver food supplies on Vesak Day. I was turned off by that and decided to come back and try again another time.

Their menu had a wide variety of Thai food, and it was what enticed me to visit. I miss good old authentic thai food and it seemed like a good place to try.

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The shop was pretty big and stretches all the way. However the smells of the mookata was choking and suffocating as the shop didn't seem to have good ventilation. I often saw the staff coughing as they walked by the BBQ area.

So after posting on facebook to ask the shop when their full menu would return, they replied me saying their full menu was now available. So 3 days later I went back to NEX to try again. This time a PRC staff, Hon Qin, told me that their thai chef wasn't around and I could only order items that could be cooked by a chinese chef. YAY! More stories and excuses I guess? The main thing I wanted was mango sticky rice and iced milk tea. They said those were available.

1. Mango Sticky Rice $6.90

It tasted good, and the mango was sweet. My favourite dish amongst all of them.

2. Thai boat noodles $1

Save your $1 and don't order a bowl of tasteless noodles.

3. Minced meat fried omelette

Fried egg with minced meat

This tasted more like oyster omelette, the chinese chef did a great job! The omelette was crispy on the outside and fluffy and thick on the interior. There was alot of minced meat too.

4. Sweet and sour chicken $9.90

Sweet and sour chicken

The sauce was sweet and so were the numerous pineapples. My father enjoyed this dish, and you could see the type of chicken meat used here. Probably from the same set of meat they use to prepare for the BBQ, but at least the chicken tasted good.

5. Pad Thai $9.90

So initially, we ordered Pad Thai only to be told by the same Singapore staff that the substitute Chinese chef cannot cook it, so we decided to order something else. But 20 minutes later, this pad thai arrived on our table and it was served to us by the PRC staff, named Hon Qin and we asked him, why was it, that we were told we couldn't order it? Hon Qin, quickly repied that it was on the house.

6. Thai iced milk tea $3.90

So we were told by Hon Qin that now our chendol order which we had placed 20 minutes ago, was no longer available. So we switched to a thai milk tea, but before it arrived, 2 cups of iced coffee arrived at our table and we had assumed it was our iced milk tea. We sipped it before realizing it was coffee. We called Hon Qin and it took awhile before he realized those iced coffees were meant for the table beside us.

7. Veggies

This was supposed to be vegetables with oyster sauce, but the Chinese didn't know how to cook it, so we got instead. It tasted okay until you got to the bottom layer of vegetables, there were super salty.

All in all, a very strange thai food experience. I would like to thank Hon QIn for trying several times to fulfill our customer experience, despite all the hiccups, he tried to accommodate us and find us a solution. Unlike the Singaporean staff that kept going around and giving excuses to other tables. We overheard 3 different excuses for why the food wasn't available.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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用餐日期

2015-06-04

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人均消費

$15

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