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I was pretty upset because my boyfriend, his family and I was standing outside jack's place for about 10 mins and no one served us. Not only that, when I walked into the main entrance and waited, no one served us too. Until, I saw one of the waiter, I waved and said, "TABLE FOR 5" I was really upset because I'm pretty hungry at that point of time too.So passed us the menus, and one of their senior manger came over to take the order. We were quite pressurize as we feel bad to let him wait while w
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I was pretty upset because my boyfriend, his family and I was standing outside jack's place for about 10 mins and no one served us. Not only that, when I walked into the main entrance and waited, no one served us too. Until, I saw one of the waiter, I waved and said, "TABLE FOR 5" I was really upset because I'm pretty hungry at that point of time too.

So passed us the menus, and one of their senior manger came over to take the order. We were quite pressurize as we feel bad to let him wait while we are deciding, I mean, there are really a huge variety to decide from! I quickly made a choice and I regretted.

The senior manger is pretty rude too, my boyfriend's mom was saying "Everyone taking beef?" So he said, "Come jack's place of course take beef, if not take what?" I'm like trying to calm myself down at his rude statement. Well, does he mean that Jack's place only serve good beef and everything else is bad? I doubt so, right?

I made my order for steak and fish combo, coming with a Lobster Bisque, coke float as they're having a promotion for $7.90 for 2 coke float.
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Coke float (2 for $7.90)
It was bad, the layout was not done nicely and the coke lost its gassy taste too. Well, what to expect when you pay for $7.90 for 2?
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Lobster Bisque ($5.90)

Oh, seriously, the standard dropped so badly. In the past, I seriously loved jack's place lobster bisque. I was hoping to find back the taste back then because I cant find them anywhere but this is seriously a great disappointment. It does not even have the taste of lobster and the flesh of the lobster reduced.
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Steak & Fish combo ($22.90)

Here comes my main dish, which is disappointing. The tenderloins are all over the steak and my fish was pretty small in piece and, it tasted very fishy though it's pan fried dory. The only thing I console myself with are the vegetable and the potato. Their potato are really awesome and it never changed at all. #Yayness for potato!

Overall, I believe there are many aspects that JEM's Jack place can improve on. These are just some of the remarks I would say.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-07-15
Spending Per Head
$30 (Dinner)