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2013-08-14
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On 7th August 2013, I brought my overseas friend to Tampopo to celebrate her birthday because she loves Japanese food. I had an unpleasant experience but i will start off with the food review. In summary, the food was serviceable but pricey. We ordered katsu platter and some salmon sashimi and sushi platter. The Foie gras katsu and mentaiko katsu taste really bland. Meat is slightly tough. If i want nice katsu, I'll go to tonkichi or Saboten. Sashimi / sushi platter was pathetically small but al
Now about the unpleasant experience. We came about 9pm. At 10pm, they turned off the air-con. At 1010pm I went to the gent's. Your closing time is 1030pm. I came back to the restaurant only to find that the shutters had been pulled down and my friend was standing outside the restaurant crying. When I left the restaurant for the gent's, my friend overheard comments that it was very late and everyone wanted to go home early but we are the ones holding them back. She also overheard comments about them betting to see who can ask us my friend to leave and subsequently one of the staff approached my friend, mentioning that they are closing and my friend has to leave now. My friend requested for more time as she not finished the food. The staff refused to grant more time so my friend requested to have the food packed. The staff then mentioned that they will be calling the guards if she does not leave immediately.
After hearing my friend's experience, I went over to knock on the shutters. I requested to see the manager which he mentioned has already gone home and refused to give me the contact. The staff in conversation with me advised me to feedback on Facebook instead. After much persistence, he passed me the contact of the manager and I left. Subsequently, I have tried to contact the manager's number but the number is actually no longer in use. Faye and I are very appalled at what happened and I am very upset with that the staff on shift. I hope the management look into this issue and investigate my bad experience.
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16/8 user replied ok with the edited version
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