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2012-08-19
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For an overview, the food was good, but service was bad.First part of the review = FoodSecond part of the review = Service-------------------FOOD:The cold crab is a highlight of the restaurant. @$28Yep, it was delicious. The crabs (we ordered 2) had quite a lot of meat in them. Teochew Pig's Trotte.I didn't fancy this at all, but my aunts said it was nice.Braised goose.To be honest, the meat was soft but... nothing else that's special about it.Fried Liver Roll.So-so. Not too good, but not too ba
For an overview, the food was good, but service was bad.
First part of the review = Food
Second part of the review = Service
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FOOD:
The cold crab is a highlight of the restaurant. @$28Yep, it was delicious. The crabs (we ordered 2) had quite a lot of meat in them.
Teochew Pig's Trotte.I didn't fancy this at all, but my aunts said it was nice.
Braised goose.To be honest, the meat was soft but... nothing else that's special about it.
Fried Liver Roll.So-so. Not too good, but not too bad either.
Spinach Toufu.Super delicious! My favorite dish, apart from the Cold crabs. It's difficult to get Toufu to taste like the gravy; the chef did a good job on it. Try this dish some day, and you'll know what I mean.
Oyster Omelette.Not bad. My aunts loved it.
Chilled Jellyfish.Uh-oh, this dish definitely has room for improvement. It's ... soft, and ... mucky? Not sure how to describe it, but it has a big difference from the normal chilled jellyfish that you get from Jap restaurants.
Seafood Mee Sua.This dish will give you 2 prawns, 2 sotongs, and 2 scallop in it. Tastes normal, just like you'll get from anywhere that serves Mee Sua.
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SERVICE:
Even though we booked a table, we were still required to wait 30 - 40 mins to enter.
All tables were filled, the staff were extremely busy, but it doesn't mean that they have to be rude to my family.
I accept careless - because it's understandable.
But rude? - Big no.
The best customer service is to plaster a fake smile on your face even if you are tired, stressed, irritated, or whatever. The staff of "Chui Huay Lim Teochew Cuisine" failed at that.
Efficiency was near 0. Be it requesting for chilli sauce, menu, or the overall price of the receipt (we had to hit a minimum of $200 for discount voucher to be applicable), the staff were just so forgetful. You can forget once, twice, but - for the case of getting more Chilli sauce - thrice? Honestly, if the food weren't so good, I'd be in a bad mood that day.
Lastly, attitude level was near 0 as well. It's like a combination of all the above.
P.s. The good ratings are for the food only.
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