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2011-04-30 20 views
EWWWW you will never believe what happened. The staff is TOTALLY CLUELESS. Went here with a group of 8 to celebrate a colleague's birthday over lunch. We told a waitress to keep the birthday cake and serve it later after we are done with the main courses upon cue. What supposed to turn out as a surprise for the birthday girl, became a surprise for ALL OF US. She came out with the cake still in the box and plastic bag. Have never experienced such a dimwitted service before. HELLO, we said SERVE
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EWWWW you will never believe what happened. The staff is TOTALLY CLUELESS. Went here with a group of 8 to celebrate a colleague's birthday over lunch. We told a waitress to keep the birthday cake and serve it later after we are done with the main courses upon cue. What supposed to turn out as a surprise for the birthday girl, became a surprise for ALL OF US. She came out with the cake still in the box and plastic bag.
Have never experienced such a dimwitted service before. HELLO, we said SERVE not DELIVER. Come on, I've celebrated birthday at countless restaurant before and NONE ever done such stupid mistake. Geez. When we ask her to take the cake back and SERVE IT. She gave a blank look, expecting us to take the cake > put it on the table > eat it from the box.

Yes. no clean plates were given. AND WORST THING. they took no initiative to clear the table. I have a very pretty picture of the uncleared table on my side.


Why on earth are we paying for service tax if the staff is totally clueless???

Next, manager was not around to handle the situation. Cashier said "oh, we didn't dare to serve as our restaurant is still pending the HALAL certificate so we do not wish to serve the cake as it may not be halal." LAME EXCUSE which my malay collague (who was not so pissed) stood up and said "What kind of nonsense are you talking about? you mean the cake is not halal? Fourleaves is not HALAL?"

CONCLUSION: DON'T VISIT THIS DIMWITTED RESTAURANT WHO DO NOT UNDERSTAND EVEN THE BASICS OF CUSTOMER SERVICE AND YET CHARGES SERVICE TAX.

on a side note. their food sucks too. BLUEK
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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