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Level4
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2011-12-04 15 views
Setting - nice place on the 2nd floor of Cluny Court. Had a wander in the Botanic Gardens and ended up here. Clean, tidy place. Nice space. Came at dinner time on Sunday.Service - staff seemed rather disorganised and harried. Not much smiles much around here. They do their best to serve and help you but it doesn't feel like service so much as disgruntled obligation.Water does not get topped up.For some reason the burger came out cold. Cold burgers are a huge turn-off.It is obvious that this is a
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Setting - nice place on the 2nd floor of Cluny Court. Had a wander in the Botanic Gardens and ended up here. Clean, tidy place. Nice space. Came at dinner time on Sunday.

Service - staff seemed rather disorganised and harried. Not much smiles much around here. They do their best to serve and help you but it doesn't feel like service so much as disgruntled obligation.

Water does not get topped up.

For some reason the burger came out cold. Cold burgers are a huge turn-off.

It is obvious that this is a highly disorganised place with unhappy staff running around and not being able to get their act together. Why are they so disorganised?

There is no salt and pepper on the table.

The bill payment and order taking was pretty quick.

Value - bad. 180gm Bacon and Beef burger cost $18++. It came out SO SMALL. We've never paid so much for such a small, cold, burger before. The burgers at Carl Jr are at least bigger and came out hot!

We ordered extra guacamole which turned out to be not guacamole, but just looked like mashed avocado and had no taste of avocado at all.

Also had a strawberry shake for $9.50++ (??) Why is a milkshake so expensive (even if it has a couple of "fresh" strawberries in it)? It was half the size of the shake at Everything With Fries and cost almost double. Had a Thai Chicken Salad which was just a few strips of chicken breasts and some shaved cucumber/papaya and s sprinkling of green mango. Not a satisfying meal at all.

What's with the ++? Really hate that. Fatboy's doesn't have that and they have better food and service! It doesn't say on the menu the prices are subject to ++ and we were charged ++. Very irritating.

Food/Drink - The Beef and Bacon burger was atrocious. When we bit into the meat, blood dripped out of the buger. It's supposed to be cooked to medium, not medium rare! Worst of all, the burger was COLD! Cold, blood dripping burger. The patty was not tasty or adequately seasoned at all. The size was so small we were shocked. A burger patty is usually at least 200gm. Of all the burger places we've been to in Singapore, this has to be the worst burger place. It's like a kid's meal. We had to choke down the burger unhappily.

The burger came with deep fried chips, which were hot and crunchy and hollow. Another bad sign for a burger place. Chips that are crispy outside and hollow inside means they are overcooked and bad quality to begin with.

The burger was so tasteless, we tried to save it by slathering on the guacamole. This did not help at all since the guacamole had no taste! We tried to douse the chips in tomato sauce but that didn't help either.

Some parts of the bacon and the top of the patty was charred. Charred food have a bitter, black carbon taste which is NOT GOOD.

The chips were UNSALTED and yet there was NO salt and pepper on the table! BAD BAD BAD.

The burger and chips only gets a rating of 3/10. We could have made better burgers at home. It's totally not worth $18++. It's worth at most $12 nett, considering the location of the place.

The Strawberry Milkshake was alright. Tastes good, not super fantastic. Had a few bits of "fresh" strawberries in it. It came in a tall skinny glass. At least the shake here is better than the one at Prive Bakery Cafe.

The Thai Chicken Salad was refreshing but it's only made of about 4 ingredients. The sauce on the side was good but there's too much bird's eye chillies in it. Did not taste fantastic or memorable. Could have made better at home. There's peanuts under the whole pile. Peanuts were unroasted - therefore did not taste that good.

Chicken breast strips were cold and dry. Ribbons of cucumber/papaya "poofed" up the dish so it looked like there's lots of stuff on the plate. The small sprinkling of green mango on the top did not add any flavour because it was only a SMALL sprinkling of mango. Pretty tasteless dish. Even with the sauce - which mostly tasted like hot chillies.

Will NOT return as it did NOT meet our standards at all. We don't have super high standards. But we do have standards!

In fact, my companion was so peeved, everytime I mentioned Relish, his face turned dark and unhappy.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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