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Level3
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2010-10-13 17 views
I admit, the setting of this restaurant is really attractive and I can't help but to think that the interior designer of this store is really smart to make a open-view of the restaurant while people are walking up and down of the escalator near it and to and forth outside. Every time I pass by, I said to myself that I have to go try their food someday! It is really tempting.However, after trying... I don't think I would make a visit there again.2 Reasons of not going to this restaurant again: We
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I admit, the setting of this restaurant is really attractive and I can't help but to think that the interior designer of this store is really smart to make a open-view of the restaurant while people are walking up and down of the escalator near it and to and forth outside. Every time I pass by, I said to myself that I have to go try their food someday! It is really tempting.

However, after trying... I don't think I would make a visit there again.

2 Reasons of not going to this restaurant again:

Weird service:
I have no idea how they trained their waiters/waitresses. When I went there with my boyfriend at dinner time (around 7pm), there were still a few empty tables of six and the waitress that was serving us told us to sit with another pair of customers just because "it is dinner time so...."

We were closely packed between two pairs of customers with a very narrow space to walk through. Even though their service is readily available, the waitresses seem to be quite blur and do not get the situation well. Boyfriend made a quirky request to have some sugar because he does not drink the plain ocha... unless it is sweet. The manager who happened to take the request looked shocked and puzzled (as if there's no sugar in the kitchen -.-) and the waitress took our sugar to other tables. It was totally not that kind of service that I expected.

For customer service to be like this made me felt unimportant and not respected as a customer. I am fairly reluctant to pay for service charge, especially after they mistook our request as other table's.

Food is not as nice as I expected
Ordered the Curry Cheese ramen set with gyoza (main course + side dish + hot/cold ocha) @ S$15.90 (without GST and service charge) and he ordered Spicy ______ ramen set with fried chicken pieces.

I almost fainted when I tasted the gyoza. There's ginger in the meat filling instead of the usual vegetables, ALL meat and ginger, how nice can it be to someone like me who do not like to eat ginger?

Limited choices of ramen and their ramen is only so-so too. Nothing special nor heavenly delicious. I would probably prefer thicker curry base with udon instead AND WITHOUT BEANSPROUTS.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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