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2012-07-13
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When the store first opened a few years back, it was one of the best places to eat at. Bit by bit, over the months, the quality of the shop has declined. Now, the chef isn't cooking most of the time anymore, the price has jacked up quite a bit and the service provided by the staff is extremely poor, in contrast to the first couple of months when the store first opened. Just for a plate of fried rice, I had to wait for 25 minutes. Yes, an overpriced plate of fried rice with fried chicken wing cos
Just for a plate of fried rice, I had to wait for 25 minutes. Yes, an overpriced plate of fried rice with fried chicken wing costing 4 dollars took 25 minutes to be prepared. When I rushed them, they rudely told me "it's like that, some food needs more time to be prepared.". This is an excuse I have heard from them very commonly over the past few months, pretty much a canned excuse for any situation. Whether its grilled fish, pork chops, overpriced steaks and now, even fried rice.
Also, the food portions have been getting smaller and smaller over the months, though the price has been increasing. I understand this could be due to inflation, after all, haven't we seen price increases in nearly all food?
Not a good comparison in this case though, compared to many other restaurants and shops, this one has been reducing their portions much more.
The poor standard of service also stood out a lot. The primary waiter/cashier of the store has a bo-chup attitude to pretty much anything. Any question you direct at him he rudely shrugs it off. He also does possibly one of the dumbest things a waiter can do, he places knives and forks on the table when he can just hand them to you. There was also once he handed me greasy forks and knives, which was also stained by some other gravy or sauce.
The bright points are that the food is pretty decent to eat, despite their small portions. Obviously when it first started out, its chef knew what he was doing and managed to gain quite a following.
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