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2014-01-06 21 views
This review ain't gonna be that nice though. To be very frank, I have a very bad experience over here and probably I won't want to visit again.My boyfriend and I decided to have our breakfast over at the new mall, West gate. We walked thru most of the shops at 9am and mostly are closed hence we looked at the directory and found this place, we decided to give it a try as both of us have not tried this place and the place is fully occupied. We look at the menu, to my surprise, we are spoiled for c
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This review ain't gonna be that nice though. To be very frank, I have a very bad experience over here and probably I won't want to visit again.

My boyfriend and I decided to have our breakfast over at the new mall, West gate. We walked thru most of the shops at 9am and mostly are closed hence we looked at the directory and found this place, we decided to give it a try as both of us have not tried this place and the place is fully occupied.

We look at the menu, to my surprise, we are spoiled for choices! There are eggs menu, meat menu and etc. So when we asked for air con seating as it's more comfy but like what I said, they're fully occupied. To an extend that we have to squeeze tables with another couple. Not very happy with this arrangement though. I wished they could be nicer to give us a bigger table.

Looking thru the menu, we decided to order 3 different sets of breakfast and try them out. The portion was okay.
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This is the iced coffee that my boyfriend have ordered. It don't taste that good probably personal preference and the presentation was okay, not that bad.
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I ordered a cafe latte for myself, well, the coffee is okay, but it can be better.
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I order their house specialty, as I state, HOUSE SPECIALTY, benedict eggs. I have never expect this out from anything. It was bad, very bad. The rossetti was okay, not that bad however they are not very generous with the cream. Well, putting that aside, it was just 2 pieces of ham, 2 "not very nice" benedict eggs, potato rossetti, and greens. I wasn't impressed AT ALL. I was expecting a "wow" factor. Probably my expectations were too high.
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This is probably the best thing I have tried over here. Sharing it with my boyfriend, just egg omelette with bacons, ham and mushroom. This is the genie omelette whereby you can choose the ingredients that can be stuffed inside. It was good, the omelette not too dry, taste a little milky and overall the combinations is okay! I'm glad that I've order this or I will go hungry coming out from the restaurant.
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I've to comment alot on this. My boyfriend decided to get their breakfast steak. Well, for the pricing we have paid, I won't be expecting wagyu or even Australian steak. First mistake, when we ordered this meal, the waitresses/waiters didn't take the initiative to ask how well do we want this steak to be. I called the waiter and ask, "for the steak here, we don't get to choose how well it can be done?" Then he asked me how well we wanted, we said, "MEDIUM" I got very mad when they served. It comes with potato rossetti, greens, sunny side up and 3 pancakes. Personally, I take well done steak and my boyfriend takes medium; to my very surprise my boyfriend started to chew and he looked at me. He spit it out and say, this is way too hard. I tried, it's totally WELL DONE. We waited for about 30 mins and this is what we get? I'm trying to be fair, I understand that is very packed with customers and we need to be understanding to wait for our food, yes, I waited. And this is what we get? I called the waitress over and got it change. Fair, I've to wait for another 15 minutes to get it done again. It came withing 20 minutes and know what? The 3 pancakes are missing! I don't know where it went but I requested the waitress to get the pancakes here. What service is this? I paid for service charge and this is what I get? Fine, my boyfriend and I was hoping that the steak is medium this time. GUESS WHAT? It comes in well done again. It's not on the hotplate and I wondered if they understand what's medium. We were very unhappy this time.

We just walked away and get the bills. There are 2 counters and I see waiters chatting away and the manager is having some problem with the cashier. I waited about 10 minutes before they got my bills. It cost about $80 for this meal, to me the money doesn't matters; it's the service and the food I get. I will probably never come back here again and never recommend this place to my friends. I'm sorry but I have never been to a restaurant like this.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-12-28
Spending Per Head
$40 (Breakfast)