Second time in this restaurant after a long time and was only back because of an online deal. The lack of service and rudeness of the cashier(different person) is still the same. The first time maybe couple of years back, I was surprised at the additional charge of $1 for the soup afterall the set already cost $25+ and the soup given seemed like plain water to me with the additional small piece of kelp. I asked the lady at the cashier about it. Her answer was yes they charge if not they will give plain water only for the soup.
Now the second time there, I noticed that the plain water soup is free while others are chargable. Knowing that most customers are using vouchers, they did not serve the sesame sauce until I asked for it and told that since it's cheap voucher its only given upon request. Upon paying I was surprised that the voucher did not include gst & service, and cashier not so kindly told me that: "you all buy voucher never read one ah". After all the additions of soupbase flavour, tea, gst, service,and voucher price, it's back to $22+ per pax. Is the food good enough to endure this type of rudeness? No! I would assume that they sell the voucher to have more customers know them and in turn return or recommend. Instead the feeling is that they don't think much of the customers giving them a chance by purchasing their voucher. There will not be a third time.
Date of Visit: Jan 19, 2013
Other Ratings:Taste
2 |
Environment
2 |
Service
1 |
Clean
2 |
Price
2Recommend
0