I was craving for dimsum for eons, and when my friends and I walked past this restaurant while searching for a lunch spot, we agreed with this place almost immediately. Upon entering, we were kind of confused how the ordering works except that there was a sign that says $2.20 per barrel. After lingering around for some time without anyone noticing us, we seated ourselves in one of the empty tables.
There were two sections to the restaurant: the outside section devoted to churning out their dimsum delights, the inside section in charge of delivering the main courses like noodles and dishes. The boss of the main-course section came to pass us two menus with the main courses and asked if we were here to eat the main course or dimsum or a mix.
After we told him we want to eat dimsum, he took back the two menus and left us alone. We went to the front to look at the dimsum which were displayed for everyone to see. For a moment we actually thought that those dimsum were plastic model displays. The boss and lady boss were both busy with this customer ordering a bulk order. We were further ignored for a few minutes before they told us to pick a few barrels that we wanted.
We chose four barrels of dimsum including the standard dumplings, siew mai, xiao long bao and another dumpling looking thing. We also ordered cha siew bao and egg tarts. It’s kind of uncomfortable because the barrels were displayed there for goodness knows how long. I don’t think it’s very fresh like this.
Anyway they told us to go back to our table to wait. The boss picked up the barrels and went to the back of the kitchen (I suppose to heat them up). The lady boss passed us the cha siew bao and egg tarts from the front section.
It was disappointing on many ends. It was not even particularly nice despite the fact that I was starving. The cha siew bao and egg tarts’ temperature was at room temperature. It was not even as good as those 5mins takeaway places. The taste of the cha siew would actually be pretty good if only the temperature is warmer. They didn’t even bother heating it up. The dimsum tasted delicious but I still can’t get over the fact that they don’t make it fresh. I love dimsum so it’s really difficult to make me dislike it. It’s just a rather uncomfortable eating experience. The portion was also extremely small for $2.20 – as far as I know many other places sell cheaper and in greater proportions.
The worst part is, they actually charged us for the appetizer (a plate of veggies) which we did not order and it was not nice at all. We only ate two slices of cucumbers from that in total. See the pink plate in the middle that we did not order
The bill came up to $16+ including GST and service charge. We were wondering why such little amount of food can actually reach $16, so we asked the boss why how it came up to this figure. It was then he revealed that the appetizer was included in the bill! We didn’t order any drinks, it was only plain water.
I felt thoroughly cheated and angry but didn’t bother to go argue with them. Never going back there again. Ugh I still feel angry now.
It's really not that they can't cook delicious food, but the way they run their business is quite irritating. I realized most HK restaurants in Singapore works like this and they always serve appetizer that they intend to charge without informing customers. Bleh. I will take note next time :<
Date of Visit: Dec 16, 2012
Spending per head: Approximately $6
Other Ratings:Taste
4 |
Environment
4 |
Service
2 |
Clean
3 |
Price
2Recommend
0