Haidilao Hot Pot

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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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衛生

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用餐日期

2015-10-29

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30 分鐘 (堂食)

人均消費

$35 (晚餐)

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madamechewy

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For pictures and full review, pls visit:
http://madamechewy.com/2015/07/19/hai-di-lao/
It took us a while to find the entrance to Hai Di Lao @ Clarke Quay (a lift tucked in a corridor), but better late than never! The famous steamboat chain from China is well-known for its mala soup base, quality ingredients, stellar service and notoriously long queues. In Singapore, the chain has gone from strength to strength, opening its second outlet at 313 Somerset.
To avoid waiting for hours, I made reservations 3 weeks in advance for Sunday lunch. Upon stepping out of the lift, we were impressed with the superb service. Staff greeted us with enthusiasm and led us to our table. Along the way, I was drawn towards the manicure room (complimentary service) and board game tables. Snacks are provided free of charge and a children’s playroom is available to occupy kids as well.
The restaurant itself is nicely decorated in black and red. Once seated, the waitress assigned to our table handed us aprons, spectacle cleaning cloths and ziploc bags to protect our mobile phones. For ladies with long hair, a hair tie is provided. The sauce, pickles, fruit and dessert counter is chargeable at $4 per pax.
We ordered a double-flavour hot pot comprising of Mala spicy broth and Chicken soup ($22).
We ordered the following in full portions (half portions also available) on the IPad. The food was faultless and oh-so-fresh.
Golden Pomfret ($19), Black Pork ($16), US Beef Slices ($18) and Handmade Shrimp balls ($16).
Fish balls ($8), assorted mushrooms ($18), fried tofu skin ($10), potato slices ($4), bamboo shoots ($7), lettuce ($6) and Chinese Cabbage ($4)
Kung Fu Noodle performance with rock music. Very entertaining!
Watermelon slices and Chilled Almond Beancurd from the buffet counter.
Service was attentive, prompt and efficient, a standout from many other casual restaurants in Singapore with splotchy service standards. What impressed us is Hai Di Lao is the ability to manage crowds well. Our bill totaled to $203 for 4 pax after tax and service charge. Pricy hey, considering you’ve gotta cook yourself.

題外話/補充資料： andmade Shrimp balls, Mala Broth

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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用餐日期

2015-07-11

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$51 (午餐)

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Secretshutters

等級1

One of my favourite/ go to hot pot places. For me one of the most important part of hotpot is the soup base used. I love mala and their spicy mala soup base is just to die for, it's so fragrant and yet you don't feel thirsty after the meal. Anyone who has visited HDL will also attest to the fact that they provide very good service. Staff are always helpful and attentive and this is a big thumbs up for me. The sauces and fruits are also free flow which is another bonus. If you like noodles, do tr

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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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$35 (宵夜)

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huipingtay

等級1

Hai Di Lao keeps me in awe with their service level. Staff are attention to your needs and frequently check on you to refill your drinks and ask if everything is alright. After placing your order using the ipad, food is served shortly after. I particularly like their 黑猪肉 extremely chewy and tender. Another popular dish is their noodles. It is a common site to see chefs 'playing' with the noodle in front of customers being serving it.Hai Di Lao is an extremely popular hotpot spot, queues can easi

Hai Di Lao keeps me in awe with their service level. Staff are attention to your needs and frequently check on you to refill your drinks and ask if everything is alright. After placing your order using the ipad, food is served shortly after. I particularly like their 黑猪肉 extremely chewy and tender. Another popular dish is their noodles. It is a common site to see chefs 'playing' with the noodle in front of customers being serving it.
Hai Di Lao is an extremely popular hotpot spot, queues can easily last for 2 hours. But fret not, while waiting to be served, help yourself to free flow of popcorn, drinks and Chinese desserts. Did I mention, you could even get your manicure done during the wait.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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90 分鐘 (堂食)

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midas400

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Full review - http://midas400.blogspot.sg/2014/11/dinner-at-hai-di-lao-hotpot-clarke-quay.htmlAnother birthday celebration with evil sista. This time, the birthday girl wanted to have steamboat. So here we are at the hugely popular upmarket steamboat restaurant chain from China. We visited the original branch at Clarke Quay.Take lift here to level 2This restaurant is well known for its extra services provided on top of premium quality food. Free snacks & drinks, manicure, magazines, kids playroo

Take lift here to level 2

This restaurant is well known for its extra services provided on top of premium quality food. Free snacks & drinks, manicure, magazines, kids playroom etc. to ease the waiting time blues as queuing time can be long during peak periods.

Waiting area

Fruits, drinks & dessert

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Manicure service

We had a reservation, so we didn't get to experience those extra services and was ushered swiftly to our table inside.

The restaurant is quite dimly lit inside. Tables are generally smallish in size and not really catered for large group dining. Our party of 8 adults and 3 kids have to squeeze at one of these square tables. The space around the hotpot on the table is so limited that most of our food were not placed on the table but on a trolley at the side. Good thing is that the serving staffs were all quick to serve us whatever we wanted to cook. They even peeled the prawns and de-shelled cockles when we're ready to cook them.

Mala & Chicken soup $22++

The restaurant provided a wide range of condiments and sauces to go with the food. Free flow starters, fruits and dessert are also offered at $4++ per pax. And free flow beverage (Liang teh, Sour plum juice & water) at $3++ per pax.

Fruits & sauces

Despite having a small table, we still ordered over 20 servings of fresh ingredient to be cooked in the hotpot. A glimpse of what we had for dinner...

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Pork belly slices $16++

Beef slices $18++

Fresh prawns $10++

Luncheon meat $8++, Tender chicken $12++, Crispy fish skin $8++ & Crab sticks $8++

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Pork, Prawn & Sotong pastes $22++

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Enoki mushroom $7++, beancurd skin $6++ & quail eggs $6++

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Cabbages $4++ & Tanghoon $6++

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Fresh cockles $8++

We also had 3 portions of the Kungfu noodles 功夫面 $4++ where the staff would perform the pulling of flour dough into noodles by the table side. Photo taking time!

The end product was super springy noodles that was a delight to eat...slurp!

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Kungfu handmade noodles $4++

At the end of the meal, we tried the fruits and soya pudding which were very delish. The serving staffs also presented a complimentary fruit platter for the birthday girl.

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Hai Di Lao definitely provided great services inline with their reputation. Serving staffs were always prompt and attentive to our needs, soup and drinks were constantly refilled, different size plastic bags to protect the mobile phones, aprons for diners, bag covers and hot towels whenever they saw a need to use them. They are always checking with us if we needed anything. Food wise, ingredients are undeniably fresh and of good quality with a huge variety to boot. Coupled with the unparalleled services (for steamboat restaurants), it was really worth the extra dollars paid.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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用餐日期

2014-11-10

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堂食

NancyShyy

等級1

Try to make reservation if possible, otherwise the wait is daunting... However they do provide quite a lot of entertainment for you while waiting - such as free manicure for ladies and snacks & drinks! The service is impeccable, all staff are amiable and helpful: they would help charge your phone, provide cover for your phone, and help tie your bib! The best part of this place is their soup bases, especially their sichuan spicy base. It's incredible flavorful and explode with huajiao perfume! T

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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80 分鐘 (堂食)

人均消費

$60 (晚餐)

jacqsowhat

等級3

They are known for their extremely great service such as providing free medicure and free flow of snacks/drinks during your waiting time. And of course their good quality meats and broth! After hearing the epic hype about how great the food/service at Hai Di Lao is, I made a reservation on a Friday night. As usual, it was already crowded at 7 pm but we were well taken care of in terms of having a seat and getting our drinks.

Unlimited serving of fruits, desserts, pickles and 20 over different sauces. Note that this is chargeable at $4 for each person. We were not told about it but we realised after scanning through the menu. So once you take something from the sauce bar, it will automatically charged into your bill. For the broth, we had Ma La and Black Chicken w Herbs. I personally like the black chicken one while the Ma La was too oily and spicy for my liking. Note that 2 soup base is charged at $20 flat. Recommended sides are Select Beef, Black Pork and Handmade Dumplings/Noodles.

After reading, you will come to realise that dining at Hai Di Lao isn't cheap at all. For a table of 2 diners, the bill came up to almost a hundred bucks - but it is certainly satisfying.

Full review: http://jacqsowhat.blogspot.sg/2014/08/hai-di-lao-hot-pot-clarke-quay.html

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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用餐日期

2014-07-18

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$50 (晚餐)

qqmonkey

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Had my dinner in this famous steamboat restaurant at CLarke Quay. Even though items are sold in ala-carte pricings, still the food here taste great and value for money. Love the Chicken soup base which is at $20, the chicken broth is very fragrant and thick, which is not too oily. Also enjoy having the black pork belly (at $6 per serving) which is sliced till really thin and the meat is very juicy and tender. Dip in to the chicken soup base simply delicious! Service here is friendly and res

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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2013-11-04

1980June

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It was a very impromptu decision to come so therefore we didn't make any reservation. Didn't expect the wait to be up to 2 hours but i must say the restaurant staff will make sure you are well taken care of.

First they provide wifi (connection is good), free flow drinks + snacks, board games to keep you entertained while waiting for your table. Should you need the washroom, it's clean and have the japanese style system for the toilet bowl (nice and warm to sit on). A good start already i must say. And when it's about your turn, they will give you the ordering form so once you are seated, food will be served shortly.

Once i was at my table, they gave me a small zip lock bag for my mobile phone and also asked if i need something to tie my hair up! Impressive service =) Thumbs up!

Now it's the hotpot! We opt to have the yuan yang so we chose mushroom and mala for the soup broth. It's nice! Mala is definitely spicier during the initial stage but will get better when you add more soup. I like it when i mix 2 scoop of mushroom + 1/2 scoop of mala, quite nice with a bit of spicy taste to it.

The hotpot ingredients are very fresh which is very important for hotpot. There's one particular dish which is under their specialty - Hai Di Lao flavored beef. Very interesting cause i was told you can cook from start till end and it definitely won't overcook. We tried it and it still taste very good and tender towards the end of dinner.

We over-ordered a bit but still managed to finish it. We spent $72 for the total bill which i find it reasonable for the quality of food, ambience and service.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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2013-10-05

thefoodchapter

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Hai Di Lao, the latest name to takeover the hotpot scene in Singapore and dominate it with super service and food. The list of freebies given away was alarming from the moment we stepped in. Located in the same block as Satchi and Satchi, these folks are lucky to have the most coveted hotpot just downstairs!

Snacks on the house for those who have the wait since reservations are not accepted after 5pm on weekends and 6pm on weekdays. Think popcorn, peanuts and crackers to accompany games of chess. For the vainpots, there is free manicures available but the waiting line is long for this.

Crowds like these last through the night, from the moment they open their doors through dinner hour.

Plastic satchets are handed out to store our prized mobiles to avoid accidental deaths in hotpots.

Bibs tossed in to ensure our clothes are kept spotless and cloths for the arm candies too.

Did I mention the hospitality hardly stops there - attentive service throughout the experience and nobody ever rushes you through your meal despite the burgeoning queues outside.

Napkins to clean your hands before the meal starts - the last time I experienced such thoughtfulness was actually in Japan.

The only and possibly main grouse is the touch screen menu. The system does not work that well, keying in orders and locking them in is a hit and miss - to solve all problems just submit them through the waiter to avoid orders being missed or systems cranking up on you.

Table full of condiments and snacks. Condiments are chargeable at $4 per pax but a friend who went claims it is free.

Tomato Soup ($14)
Chicken Soup ($20)

We opted for two broth types to get the best of both worlds - one for their signature tomato soup and the other for chicken. The former was robust, tangy and the ideal minestrone.

So good, I helped myself to several bowls even before the meals started. Chicken soup on the other hand, was milky and less hearty even with black chicken chunks strewn in. Even with mushrooms and fishballs tossed in, it still failed to outshine the tomato soup.

Beef Platter ($22)

Well marbled curls served in a platter that made us all belly happy.

Vegetable Platter ($18)

Pricey vegetable platter though it may seem more worthwhile since ala carte vegetable pots were going for $6 onwards each.

Bamboo Shoots ($6)

Adored these! Each bite was fragrant and had a lovely juicy bite.

Pork Balls ($5)

Just be careful of their longer than necessary cooking time, mine were barely a third cooked when I sunk my pearlies into them, otherwise really awesome meat balls.

Black Pork Belly ($6)

So good, I had them fats and meat all.

Handmade Noodle ($3)

The theatrics that goes behind the noodle display is worth the 3 bucks - the dude comes around with dough, flips and flaps and swings it all over, pray hard his grasp of distance is accurate else end up with a powdered face.

Fried Rice ($3)

Well just egg and rice fried in the wok, not for the picky.

Following the Fish and Co experience with complimentary mints. Loved these touches!

So long, my return will not take long! A completely new dining experience with fresh ingredients and delicious food, worth a visit for sure.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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用餐日期

2013-09-07

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$50 (晚餐)

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qqmonkey

等級4

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Glad that my friend has share with me this great hot pot venue. The restaurant is cosy and seats are comfortable too. Love those 2 different hot pots infront of us, which I especially enjoy the ma la version. Ma la version is super spicy and quite thick in texture. For the sides, I have choosen the pig livers, which surprisely very fresh and chewy. The sliced fish meats are very soft and light in texture, which also doesn't rquire any seasoning to it and still taste so good. Lots of fresh c

Glad that my friend has share with me this great hot pot venue. The restaurant is cosy and seats are comfortable too. Love those 2 different hot pots infront of us, which I especially enjoy the ma la version. Ma la version is super spicy and quite thick in texture. For the sides, I have choosen the pig livers, which surprisely very fresh and chewy.

The sliced fish meats are very soft and light in texture, which also doesn't rquire any seasoning to it and still taste so good. Lots of fresh crunchy mushrooms available in their servicing, which make this dish The service here was prompt and friendly too!

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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2013-09-01

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glutton.me

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The thing that make me wonder when the first time I visited this steamboat place was I need to make a reservation yes one week in advanced and I was like huh? What kind of steamboat is this? Well, this steamboat really worth it. The ingredients are fresh and up to the standard and worth the price. The service is so good and their staffs are very friendly even though they are so busy attending to their customers. I have been here for several time but kind of regret that I didnt take a lot of phot

The thing that make me wonder when the first time I visited this steamboat place was I need to make a reservation yes one week in advanced and I was like huh? What kind of steamboat is this? Well, this steamboat really worth it. The ingredients are fresh and up to the standard and worth the price. The service is so good and their staffs are very friendly even though they are so busy attending to their customers.

I have been here for several time but kind of regret that I didnt take a lot of photo of the food to share here

Here are the photos of some of the food that I ordered. I love the mala soup base, the black pork and beef are to die for. The flower crab is so fresh and really worth the price. I love the mantou with the condensed milk too

If you wanna come for steamboat and dont wanna queue for at least 45 mins to an hour, you can try walk in at around 5pm. Dont worry if you need to queue for that long as they provide origami papers for you to fold some crane or you can eat longan and drink some tea ( not recommended lol as you need to make ypur stomach empty for the good food). Oh and yupe there is a free manicure service too

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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yumzfood

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Was here to try this famous steamboat chain from china. i advise you guys to make reservation before coming! i have waited for an hour even when i reached at about 4.45pm. The good thing is they have seats and table outside for you to sit down. There are drinks (sour palm &herbal tea) popcorn, and fruits for you to munch on while waiting too.we had laska and black chicken soup base. both were good! We kinda over-ordered for all the food (sorry no individual photos of each food as we were too hu

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Was here to try this famous steamboat chain from china. i advise you guys to make reservation before coming! i have waited for an hour even when i reached at about 4.45pm.

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The good thing is they have seats and table outside for you to sit down. There are drinks (sour palm &herbal tea) popcorn, and fruits for you to munch on while waiting too.

we had laska and black chicken soup base. both were good!
We kinda over-ordered for all the food (sorry no individual photos of each food as we were too hungry!) and the bill came up to $60/pax. quite expensive but worth it for the quality of food and service. Must try dish are black pork and smashed scallop! very tasty

esp the pork!

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staffs were very friendly and they even offered hair tie and zip-lock bag for you to placed your handphone inside to prevent it from becoming dirty.
Also, if you ordered hand made noodles, you will enjoy live performance of chef making those noodles right in front of you while eating.

A very pleasant experience from this restaurant. Will definitely come back again!

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)

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Abiteofeverything

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Steamboat party again hooray, food that never fails to bored me.
Seriously good looking and tasty broth; we had the herbal black chicken and their signature ‘Mala’ broth. Chalky looking but mellow herb tasting chicken is my top pick soup. Numbing and intense ‘Mala’ was very exciting for the tongue but harsh for the stomach. Fresh fishballs were succulent and bouncy, thinly slice shabu shabu pork tasted superb after bathing in the spicy mala soup. They skewered their fresh prawn for customers convenient for cooking, peeling and eating. I normally don’t eat pig liver but after being told that it was tasty with the mala soup I gave it a try and fell in love with it as the strong mala mask the bloody taste. When eating mushroom and vegetable remember to put in the non spicy soup cause if drop in mala the vege will absorb the oil from the mala soup and turn into a oil sponge.

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